Privacy Policy
Effective Date: December 7, 2024
At Diamond Elite, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains the information we collect, how we use it, and the steps we take to keep your data safe.
Information We Collect:
We may collect the following types of information:
- Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we collect your name, address, email, phone number, payment information, and other personal details.
- Non-Personal Information: We automatically collect non-personal information about your device, such as your IP address, browser type, and browsing behavior on our website to enhance your user experience.
How We Use Your Information:
We use your personal information for the following purposes:
- To process and fulfill your orders, including shipping and delivering your purchases.
- To send order confirmations, shipping updates, and promotional offers (with your consent).
- To provide customer support and resolve any issues with your orders.
- To improve the functionality and performance of our website and services.
- To ensure the security of our website and prevent fraudulent activity.
How We Protect Your Information:
We take reasonable steps to protect your personal information, including:
- Using Secure Socket Layer (SSL) encryption for all transactions to ensure the security of your payment details.
- Implementing access controls to limit who can access your information.
- Utilizing trusted third-party payment processors to handle your payment securely.
Sharing Your Information:
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- With third-party service providers who help us process payments, ship orders, or assist with marketing.
- If required by law or to protect our legal rights and interests.
Your Rights:
- Access and Update: You have the right to access and update your personal information by logging into your account or contacting us directly.
- Opt-out of Marketing Communications: You may opt-out of receiving marketing communications by clicking the unsubscribe link in our emails or by contacting us.
- Right to Delete: You may request the deletion of your personal data, subject to certain exceptions, such as legal or contractual obligations.
Children’s Privacy:
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated effective date. Please review this policy periodically to stay informed.
Contact Us:
For any questions or concerns about our Privacy Policy, please contact us:
- Phone: (918) 693-6828
- Email: contact@diamondelitee.com
- Website: diamondelitee.com
- Address: 220 Mill Rd, Chelmsford, Massachusetts 01824