Sales Policy

Effective Date: December 7, 2024

This Sales Policy governs all purchases made through the Diamond Elite website. By placing an order, you agree to the terms and conditions outlined below.

Pricing:

  • All prices on the website are listed in USD and may be subject to change without prior notice.
  • Prices do not include taxes, shipping fees, or handling charges. These will be added at checkout based on your delivery address.

Payment Methods:

We accept payments through the following methods:

  • Credit cards (Visa, MasterCard, American Express)
  • PayPal
  • Any other payment methods available at checkout

Order Processing:

  • After placing an order, you will receive an order confirmation email.
  • Orders are processed 1-2 business days after payment is received, excluding weekends and holidays.
  • If an item is out of stock, we will notify you and offer a full refund or an alternative item.

Shipping and Delivery:

  • We offer standard shipping and express shipping options, with delivery times varying based on your location.
  • Orders are processed within 1-2 business days.
  • Shipping fees are calculated at checkout, and delivery times range from 3-7 business days for domestic orders.

Product Availability:

All products are subject to availability. In case an item is out of stock after your order is placed, we will notify you and offer alternatives or a full refund.

Contact Us:

For any inquiries about sales or to check the status of your order, please contact us: